What we can do for you?
EXPERIENCE:
A dedicated, experienced property manager will ensure that your property is well maintained with quality tenants – maximising the value of your investment and minimising stress. Investors are often stretched to the limit, having put all their resources into a property. It is frustrating for them to have to deal with a young, inexperienced property manager who doesn’t have the skills or knowledge to handle tenant issues, leading to high tenant turnover.
“In my 17-year career as a property manager I became the go to person for the overhaul of disorganised portfolios. I am a problem solver and I love taking messy, badly organised portfolios, analysing the figures, making improvements, adding new software and turning it around into a profitable, innovative portfolio.” Elaine Stack CEO
100% DEDICATION TO PROPERTY MANAGEMENT:
Our experience, not just in property management but as investors, gives us an insight into the issues and needs of owners. As an agency dedicated 100% to property management our focus is solely directed toward managing your property and maximising your investment.
THE SELECTION PROCESS:
Selecting the right tenant is a crucial element in the success of property management. Having someone who is experienced in finding the right tenant will reduce the stress of potential arrears and tenant issues. We strive to accurately match tenants with the right owner and a suitable property. We are astute at reading people and believe that there is no replacement for making a personal connection. Reference checking and profiling are also hugely important, experience has taught us how to spot discrepancies in applications and we have a keenly developed sense of when something is amiss.
The tenancy applications will be presented to you and we negotiate with tenants to provide you with the best price and lease terms possible. We have a strict tenant selection policy and carry out stringent reference checks.
You will get all the information you need to make an informed selection from a short list of tenants. Once you’ve chosen your tenant, we will do the rest allowing you to relax and enjoy the benefits of your investment.
TENANT RELATIONSHIPS:
We understand the looking after the tenant means looking after the owner. Issues will be dealt with in an efficient manner, with minimal hassle for you. From the moment your tenant’s application is approved until they move out, our number one priority is looking after your property.
TRADES TEAM:
Having renovated multiple properties, we have built up a team of reliable trades people getting the best prices and the highest quality work. We have a wealth of knowledge in how to manage issues, deal with councils, organise permits and stay within budget.
INSPECTIONS:
The importance of regular inspections is essential to ensure that the property is being well maintained. We provide a streamlined process for our property owners and tenants. I believe in the value of being responsive and proactive to maintenance issues. A dripping tap can turn into a burst pipe and that can result in an entire kitchen needing renovation.
TECHNOLOGY:
We use the most up to date technology in trust accounting and automated correspondence with tenants to minimise arrears. We set you up with access to our online portal and provide you with all the supporting documents and materials you need to be completely informed about the management of your property. We constantly innovate our process to find faster, simpler and more effective ways to deliver great service to our property owners and tenants.